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πŸ‘¨β€πŸ’» Help Desk


πŸ‘¨β€πŸ’» Help Desk

βœ‰οΈ Email for the user, who encountered the issue:


Dear [Name],
Thank you for contacting [Company]’s Help Desk. 

We understand that you are having difficulty with [issue]. We apologize for any inconvenience this may have caused.
We’d like to help resolve this issue as soon as possible. To get started, please provide us with the following information:

1. ❓Description of the issue

2. πŸ”§ Steps taken to try to fix the issue

3. πŸ“· Screenshots or images of the issue

4. 🚨 Any applicable error messages

We look forward to helping you resolve your issue quickly.

[Company] Help Desk


βœ… To do list:

βœ… Issue name


πŸ™‹β€β™‚οΈAssigned to:


❓Issue encountered: date/user

πŸ”§ Fix bugs in mobile appFinishedUser 1Web site

05.04.23/ Ben Brown

πŸ†• fix comments featureIn progressUser 2Mobile clients