π¨βπ» Help Desk

βοΈ Email for the user, who encountered the issue:
Dear [Name],
Thank you for contacting [Company]βs Help Desk.
We understand that you are having difficulty with [issue]. We apologize for any inconvenience this may have caused.
Weβd like to help resolve this issue as soon as possible. To get started, please provide us with the following information:
1. βDescription of the issue
2. π§ Steps taken to try to fix the issue
3. π· Screenshots or images of the issue
4. π¨ Any applicable error messages
We look forward to helping you resolve your issue quickly.
Sincerely,
[Company] Help Desk
β To do list:
β Issue name | πStatus | πββοΈAssigned to: | πProject | βIssue encountered: date/user |
π§ Fix bugs in mobile app | Finished | User 1 | Web site | 05.04.23/ Ben Brown benbrown@123.com |
π fix comments feature | In progress | User 2 | Mobile clients |